Accessible Transportation

Residents may call the Department to schedule medical appointments in Teaneck, Englewood, and Hackensack, Mondays through Fridays with the exception of Municipal Holidays. In months which contain five (5) Wednesdays and/or Thursdays, the weekly grocery shopping trips are substituted with trips to Bergen Town Center or Paramus Park Mall.

The service is curb-to-curb; residents will be picked up at their homes. When they are finished and ready to return home, residents should call the Department for pickup. Residents with wheelchairs or who are in need of assistance must be accompanied by an aide. Both vans are equipped with wheelchair lifts to accommodate disabled residents.

As the transportation service is very popular, residents are strongly encouraged to call at least two weeks in advance to schedule an appointment; up to three appointments may be made at one time. Transportation is available for appointments beginning at 8:30 am and ending at 2:30 pm. All passengers must be picked up from their appointments by 3:15 pm at the latest. If your appointment begins earlier than 8 am or will run later than 3:15 pm, one-way transportation may also be arranged.

For more information or to schedule an appointment, please call 201-837-7130 ext. 7040. If you need to make a change for any reason, please notify the Transportation Coordinator immediately.

If further information is required in another language, contact Bergen County Department of Human Services at: (201) 336-7474.

If you would like to register a complaint, please submit it using this Title VI complaint form.